Privacy Policy

Effective Date: March 15, 2025

1. Introduction

Sky Suites ("we," "our," or "us") respects your privacy and is committed to protecting the personal information collected from guests, website visitors, and partners. This policy outlines how we collect, use, protect, and disclose your information when you visit our website (https://accrabnb.holidayfuture.com) or use our accommodation services.

2. Information We Collect

We may collect the following information:

- Personal Information: Name, email address, phone number, identification details, and payment information necessary for booking and reservations.

- Booking Information: Details regarding your stay, arrival and departure dates, special requests, and preferences.

- Technical Information: IP address, browser type, device details, operating system, and usage data via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

- Process and confirm reservations.

- Communicate with you regarding your bookings.

- Improve our services based on feedback and site usage.

- Ensure compliance with local laws and regulations.

- Market relevant promotions, updates, or special offers (with your consent).

4. Sharing of Information

Your information may be shared with:

- Third-party service providers (e.g., payment processors, marketing agencies) essential to delivering our services.

- Law enforcement or regulatory authorities as required by applicable law.

- Business partners involved in facilitating your stay or booking (e.g., property owners or managers).

5. Security of Information

Sky Suites takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to sensitive information is limited to authorized employees who need it to perform their duties.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to:

- Access, correct, or delete your personal information.

- Withdraw consent for marketing communications.

- Object to the processing of your data or request its restriction.

To exercise these rights, please contact us at reception@skysuites.pro or +233 59 967 2754.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their policies separately.